GDPR Privacy Requests
We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Please use the options below to exercise your rights regarding the personal data we hold about you.
How we process your request When you submit a Personal Data Access Request (DSAR) through our Compliance page, our compliance provider, Consentmo, processes your IP address and email address solely to fulfill your request. For more details, please see Consentmo's Data Processing Policy.
Access to Personal Data
You can use the link below to request a report that will contain all the personal information we store about you. We will respond within 30 days.
Response time: We respond within one month. If your request is complex, we may extend this period as permitted by law, and we will notify you accordingly.
Data Rectification
If your account details are inaccurate, please update or correct them using the link below.
Right to be Forgotten
Use this option if you wish to delete your personal data and other information from our store. Please note that this process will delete your account, and you will no longer be able to access or use it.
Important: Some information may be retained when required by law or for legitimate purposes (e.g., taxes, fraud prevention, and security).
Manage Privacy Preferences
You can customize your experience by choosing exactly which types of cookies and technologies you allow us to use (e.g., enabling analytics but disabling marketing). You can update these specific settings at any time.
Withdraw Consent
You have the right to withdraw your consent for Shopify marketing and tracking technologies at any time. This will apply to your future use of our store and will stop the collection of data for optional purposes.
Right to Restrict Processing / Right to Object
You can request to limit or temporarily stop the processing of your personal data under certain circumstances. You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection.
You can request to limit or temporarily stop the processing of your personal data under certain circumstances. Please contact us at {dpo_email} for assistance.
📧 hello@elavion.com
Contact Information
For questions regarding your personal data or privacy rights, please contact our Data Protection Officer (DPO) at:
Email: hello@elavion.com
Address: C. Fábrica de la Luz 48. P.I Tres hermanas Fase II, 03680 Aspe Alicante, Spain
Right to File a Complaint
If you believe we have not addressed your concerns, you have the right to file a complaint with your national data protection authority.